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Frequently Asked Questions

Answers to the Questions You Most Frequently Ask About DigiMom

DigiMom FAQs

DigiMom is a set of apps for parents and children that enable parents to create safe digital experiences for children by monitoring screen time, blocking apps and websites, checking children’s location, and otherwise ensuring the safety of children in the digital world.

DigiMom includes safety features for pre-teens (age: 4-12) and teenagers (age: 13+)

The DigiMom app is designed to provide maximum boy and girl child protection, and to keep children of both genders safe.

Yes, DigiMom enables parents to check their child’s current location and where their child has been.

DigiMom provides apps for children’s Android devices (phones/tablets) and parents’ Android/iOS devices (phones/tablets).

You can choose the number of children’s devices to be safeguarded, based on your requirements, when you subscribe to DigiMom.

Every DigiMom subscription includes apps for 4 parents’ devices. You can install any one of these on the grandparent’s device to allow them to safeguard your child using DigiMom.

A link to create this password has been provided in the email that was sent to your registered email ID after you subscribed to DigiMom. Please use this link to create the password that you need to use the DigiMom apps. Please contact DigiMom Support (contact information is provided further below) if you haven’t received this email.

Please contact DigiMom Support through the contact information provided further below. Our friendly team is always glad to help you.

You will need physical access to your child’s device to install and login to the DigiMom child safety mobile app. Once this is completed, you no longer need physical access to your child’s device to safeguard your child using the app.

K7 Computing Private Limited will refund your purchase of DigiMom if DigiMom was purchased from the DigiMom website, and if the refund request is received within 7 days from the date of purchase. Please see our Refund Policy for more information.

DigiMom creates informative blogs and videos that discuss the risks children face in the digital world, with practical tips to keep them safe. You can also subscribe to our newsletter (information provided below) to receive our insight in your inbox.

Support

Phone:
1800 419 0077

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